Online Contractor Induction
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Online Contractor Induction

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  1. What is the Contractor General Safety Induction?

    A standardised induction course designed for contractors, demonstrators and suppliers who are required to work at any site of the businesses of Coles Group in any state. It is available via the Internet.

  2. Which contractors / suppliers /demonstrators are required to complete this Induction?

    If you are a contractor, demonstrators or supplier, undertaking physical work, you are required to complete the Contractor General Safety Induction.

  3. Is the induction mandatory?

    Yes. Contractors performing work on a Coles Group site must undergo the induction to gain entry to the site.

  4. How will sites know whether the contractor has completed the induction?

    There is an assessment at the conclusion of the online course. On successful completion of this course you will receive an email detailing your name, company, induction number, your contractor type, the results and the expiry date of the induction (valid for 2 years). You will be required to present a copy of this email when you visit the Coles Group site.

  5. What if a contractor does not pass the assessment?

    There is no limit on the number of times you can attempt the course and assessment to be able to access your Induction card.

  6. What if a contractor misplaces my induction results email?

    You may login at any time and have your induction status email resent to your nominated email address using the ‘Email me my inductions’ button without having to repeat the course.

  7. How long will the course take?

    The course will take approximately an hour to complete all modules and the assessment.

  8. What resources are required to complete the Contractor General Safety Induction?

    You will require a device with internet access. All required learning materials are available on the induction course.

  9. What if a contractor is having difficulty navigating the course or any computer issues?

    The 1300 663 896 help line can be called by contractors having trouble navigating the course.

  10. What if a contractor has any queries regarding the content?

    All the information that you will need to answer the assessment questions is contained within the Induction course. If you have any issues with the requirements of the induction you can raise this with your Coles Group Representative.

  11. How will the Contractor General Safety Induction Card be checked at a site level?

    All sites have a Site Orientation and Sign-In process, where the expiry date of the Contractor General Safety Induction will be checked and recorded.

  12. What is a Safe Work Method Statement?

    A safe work method statement is a document that describes the job to be completed, the steps involved and identified associated hazards. It details risk control measures to be implemented to eliminate or reduce risk and is required for all works.

    Contractors, undertaking physical work, must have a copy of a safe work method statement to demonstrate how they will undertake work safely and control hazards.

  13. What if a contractor arrives at a site without a Contractor General Safety Induction Card and Work Method Statement?

    If you arrive without record of a valid Coles General Safety Induction, then the contractor will either have to complete the induction or login and use the ‘Email me my inductions’ button.

  14. What sites does this Induction apply to?

    All Coles Group sites will require you to have completed the Contractor General Safety Induction.

    The following are Coles Group sites:

    • Coles Supermarkets
    • Coles Express
    • Coles Logistics (Distribution Centres)
    • Liquorland
    • Vintage Cellars
    • First Choice (First Choice Liquor Market)
    • Chef Fresh
    • Retail Ready Operations
    • All State & National Support Office locations