Online Contractor Induction
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Online Contractor Induction

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Coles Group Inductions

Types of Inductions

There are three levels of contractor inductions for Coles Group sites:

  1. The Contractor General Safety Induction
  2. Store/Site Safety Orientation
  3. Industry specific inductions - for example construction industry inductions and Australian Institute of Petroleum (AIP) inductions required for Coles Express.

  1. Contractor General Safety Inductions

    The Contractor General Safety Induction covers the Coles Group safety requirements that apply to all Coles Group sites.All contractors who are conducting work on Coles Group sites must have completed the Contractor General Safety Induction.

    The Contractor General Safety Induction is valid for 2 years.All contractors are required to complete the online induction.

    The Contractor General Safety Induction is available online and is accessible via this web page:

     Online Contractor Induction 

    All contractors are required to complete the online induction.

    Contractor General Safety Induction Card

    An induction card will be available after the completion of the online induction process to demonstrate that the online induction has been completed.

    Contractors must have their Contractor General Safety Induction card with them at all times whilst on a Coles Group site.

  2. Store/Site Safety Orientation

    The Orientation is to be reviewed when a contractor arrives on site. The Site orientation can be found with the Sign-In register. It includes:

    • site specific safety information, for example emergency evacuation locations,
    • any new hazards which the contractor would not be aware of through the Contractor General Safety Induction, and
    • site specific safety policies, for example random drug and alcohol testing programs.

    When a contractor has completed the orientation they are required to sign the store log book to acknowledge that they have completed it and understand it.

  3. Industry Specific Inductions

    There are a number of special inductions which may arise out of legislative or industry requirements, such as the construction industry induction. These specific inductions are required in addition to the Contractor General Safety Induction.

    Coles Express

    Coles Express Work Clearance Induction

    Do I need to complete this induction?

    The Coles Express Permitting Induction outlines the Coles Express permitting requirements that apply to all works conducted on a Coles Express site.

    Contractors and suppliers conducting construction type work and /or forecourt works must complete this induction.

    For example:

    • Maintenance / Trade contractors (e.g. builders, plumbers, electricians, grounds and gardens).
    • Service contractors
    • Air Conditioner contractors
    • Telecommunication and IT contractors
    • Suppliers conducting installations, removals or demolition
    • Contractors performing works in car wash.

    Please note: Shell Engaged contractors are not required to complete this induction

    NB: Only contractors accredited by the Work Place Clearance Group (formally Australian Institute of Petroleum (AIP)) may undertake construction type work and /or forecourt works at a Coles Express site and these works must be undertaken in accordance with the Work Clearance Procedure.

    How do I complete this induction?

    Follow these steps to complete the Coles Express Permitting Induction:

    1. To open this induction, you must be able to show that you have already completed the Coles Group Contractor General Safety Induction. When you completed that induction, you were given an Induction Card. Find that card so that you can use the induction number on it.
    2. Further down this screen, you will see a box next to the words “Induction Number”. Type the induction number on your Coles Group induction card into that box. Then press the ‘Verify Induction Number’ button.
    3. If you have been successful in verifying your induction number, you will now see two links have appeared; one called “Induction Material” and the other called “Coles Express Induction Quiz".
    4. Press the “Induction Material” link. It will take you to a viewer, with some induction material for you to read. Read this material carefully, as you will need to understand it to pass the induction.
    5. When you have read and understood the Induction Material; you are now ready to click the “Coles Express Induction Quiz”. This will take you to a short test, to ensure that you now understand the specific requirements of Coles Express.
    6. If you successfully complete the Quiz, you will receive a card confirming you have successfully completed the Coles Express Permitting Induction. You must show this to the site manager (or their delegate) when you introduce yourself on site.

    Induction Number* :


    NB: Only contractors who have completed the Work Place Clearance Group training for Contractors may perform physical works on a Coles Express site. If you are not trained in Work Clearance, information on this course can be found at the following address: