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Online Contractor Induction

   FAQ Induction
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   Signing in on arrival at Store/Site
   Safe Work Method Statement (SWMS)
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   Work permits
   Contractor spotchecks
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   Incident management
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   Electrical Safety
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Work Permits

The following work permits may apply to work conducted on Coles Group sites:

  • Hot Work Permits
  • Confined Space Permit
  • Fire Equipment Impairment Notices
  • Roof & Ceiling Space Work Permit
  • Electrical & Gas Isolation Work Permit.
  • Hazardous Work Permits(limited sites only).
  • Any government authority permit for work on a total fire ban day.

Before contractors perform the work for which they are engaged, they must obtain the necessary work permits.

For Coles Express Sites, please refer to the bottom of this page for applicable Work permits.

Hot Work Permit

The contractor must not commence any hot work; for example, welding, cutting or any other hot work or any task using an open flame, without completing a Hot Work Permit. The Site Manager can provide the contractor with a copy of the Hot Work Permit to fill in. For the purpose of this permit, the Site Manager or delegate is the authorised company representative.

The contractor must ensure that:

  • all combustible materials are removed from the area as far as practically possible, or made safe within the area.
  • no flammable liquids, vapours, gases or dusts are present
  • extinguishers and fire hoses are present at the site
  • the contractor’s employees know how to use portable fire-fighting equipment
  • the contractor’s employees know the location of the fire alarm system and telephones
  • fire retardant covers are supplied and, where possible, they cover merchandise
  • clearance distances are met
  • gas bottles are secured
  • the area is isolated

   Download a blank Hot Work Permit (38 KB)

Confined Space Entry and Confined Space Access Permits

Confined Space Entry Permit – must be provided and completed by the contractor prior to the Site Manager or delegate issuing a Confined Space Access Permit. The Entry Permit must comply with all the Australian Standards and State/Territory legislative requirements associated with confined space entry.

Confined Space Access Permit – will be issued by the Site Manager or Delegate and must be signed by the contractor to acknowledge that an Entry Permit has been completed and all appropriate Australian Standards and State/Territory legislative requirements associated with the confined space entry are complied with.

   Download a blank Confined Space Entry and Confined Space Access Permits (38 KB)

Fire Protection Equipment Impairment Notice

The sprinkler system and fire protection equipment is a critical component of risk protection in our buildings. Therefore it must be operational at all possible times. Occasionally, however, maintenance work on the system will require parts of the system to be shutdown.

The contractor must notify the Site Manager whenever the sprinkler system or other fire protection equipment needs to be shut down or disabled in any way. Each business has its own Fire Protection Equipment Impairment process. The Site Manager can provide the contractor with a copy of the notice.

NB: Contractor’s are no longer required to fax a copy of the Fire Protection Equipment Impairment Notice to Wesfarmers Group Insurance.

   Download a blank Fire Protection Equipment Impairment Notice (36 KB)

Roof and Ceiling Space Work Permit

A Roof and Ceiling Space Work Permit is required if the contractor proposes to undertake work on a site’s roof or in the ceiling space. The contractor must submit the permit to the Site Manager (or their delegate) for their approval prior to the commencement of any work that requires access to the roof or ceiling space.

   Download a blank Roof & Ceiling Work Permit (36 KB)

Electrical and Gas Isolation Work Permit

The contractor must complete and submit an Electrical and Gas Isolation Work Permit when any electrical or gas isolation work is proposed to be undertaken, and that work:

  • requires the isolation of electricity or gas, or
  • poses any risk to the health or safety of any persons

The contractor must submit the permit to the Site Manager (or their delegate) for their approval prior to the commencement of any work that requires electricity* and/or gas isolation.

Electrical & Gas Work Permits are only valid for 24 hours.

*Note: an Electrical and Gas Isolation Work Permit is not required for changing light bulbs.

   Download a blank Electrical & Gas Isolation Work Permit (36 KB)

Hazardous Works Permit(limited sites only)

Note: Hazardous Works Permits may be applicable instead of either a Electrical and Gas Isolation Work Permit or Roof and Ceiling Work Permit at a limited number of sites.

The contractor must complete a Hazardous Works Permit before commencing any of the following activities:

  • roof work
  • trenching and excavation work
  • crane operations
  • energy isolation (water, gas and electricity).

The authorised person must approve the permit before the contractor can commence hazardous work. For the purpose of this permit, the authorised person is the contractor’s supervisor or principal contractor (for construction works). Once works have been completed, the permit must be returned to the Site Manager

Permit Requirements to Work on Coles Express Sites

Permit requirements for working on Coles Express sites are outlined in the Site Sign in Register and/or are available from your contract manager.

If the scope of works at a Coles Express site includes any of the following activities:

  • Energy Isolation
  • Ground disturbance
  • Confined space entry
  • Lifting operations (e.g. slinging)
  • Working at height
  • Hot work
  • Construction (e.g. asbestos removal or demolition)
  • Other work (as outlined in the WPCG Activity Matrix)

A Work Place Clearance Group (WPCG) Work Clearance Form and/or relevant WPCG Minimum Controls Checklist are required as a minimum. You must ensure, that at least one of the people who will be conducting works onsite has a current WPCG Clearance Issuer qualification prior to works starting on site. The person with the WPCG qualification MUST be on site at all times during the work.

The website to register for the course can be found here should it be required. It is your responsibility to check the activity matrix prior to starting works to ensure you have the correct qualifications, authorization and documentation in place.

Any work requiring permits as outlined in the WPCG Activity Matrix MUST only have permits issued by an Accredited WPCG Permit Officer. If your organization does not have one, the WPCG website has a list of authorized Permit Officers available to contact. You can find that list here

If Fire Protection Equipment (e.g. Fire Hydrant/Hose Reel System) is being isolated, the contractor must provide relevant documentation to Coles Insurance prior to isolation occurring.